Terms and Conditions

Terms for sending gifts within India

Prices are both in U.S. Dollars & Indian rupees and the gifts are delivered to all over India. The prices are lowest possible.

The flowers can be delivered to major cities in India. .

The normal delivery time of the product ordered is between 10:00 am to 8.00 pm.

If recipient is not at the given address the order is fully chargeable. ClickRoses.com reserves the right to charge the order if by any chance the recipient rejects the order for any reason.

Orders placed for Cakes will not be possible early in the morning, as the cakes have to be made fresh from the bakery and delivered. So the delivery of the cakes would only be possible after 11 AM .

Flower arrangements/Baskets delivered may not be exactly the same as displayed on the site. We make all possible efforts to deliver the similar arrangement but because of seasonal and location constraints, we may change some flowers. Although, we promise that the number of flowers will be the same and the value of the substitutions will be equal to or higher than what is shown on the site.

You will be guided to order & pay thru CCAvenue, a Verisign Secured Company.CCAvenue.com is our credit card service providers, all orders will be charged by CCAVENUE, on buyer's credit card. We accept all major credit cards including Visa, Master card, American Express, Discover. Since these items are perishable in nature, our logistics partners will attempt delivery of the items once. Incase the delivery is not executed during the attempt, due to wrong address/recipient not available/premises locked/refusal to accept, the customer shall still be charged for the order. Neither ClickRoses.com nor its enabling partners will be able to accept any returns of such items. A hand-made arrangement is always unique and may vary from the picture above. However we will ensure that your bouquet is as close as possible to the description given. ClickRoses.com is not responsible for missed/late deliveries due to curfews, acts of government, weather conditions, incorrect addresses or acts of war. ClickRoses.com reserves the right to deny its services to any sender, without any explanation. ClickRoses.com is not liable for more than the retail cost of item.

ClickRoses.com will try its best for on time delivery; delayed/early delivery for whatever reason will not entitle the user for any damages or compensation.

In spite of full caution taken at the time of delivery, ClickRoses.com will not be responsible for a miss-delivery if the receiver of the gift at the address on the order form misappropriates, damages or fails to hand over the gift to the person named on the order form and takes the item posing himself to be the correct person.

The items provided on this site are without warranties of any kind. ClickRoses.com does not give warranty, that the items offered will be exactly similar. We are not responsible for any defective item.

ClickRoses.com assures the hand delivery of its products as specified in the order form.

ClickRoses.com will deliver exactly the same item displayed. However, in certain unavoidable circumstances arising due to non-availability of products it reserves the right to deliver approximately similar kind of product. If similar kind of product is not available, ClickRoses.com will inform the sender to change the order or wait until it becomes available.

ClickRoses.com is not responsible if perishable gift item spoils before it reaches the recipient due to absence of recipient at home.

Please place the order for embroidered sarees minimum 15 days before as the hand embroidery work takes min 10-15 days. The thread colors may vary from the displayed picture

Please note, The content and photographs of the website are sole property of the owner Ms. Deepali Gotadke and should not be copied without her permission.

Refund Policy

As we are dealing with perishable products,if there is any problem, the customer can raise a complaint. We will listen and resolve the issue as quickly as possible. Our customer service staff will respond to the problems and will take an appropriate course of action on the spot.

Please note, last minute orders cannot be cancelled. If the order is cancelled by the customer 1(One) day before the delivery date, the customer will get a full refund. If there is any complain regarding the quality of the product being delivered, it has to be mentioned immeditely to the delivery boy or by phone to the customer care number. If it is found to be true, the customer will get a full refund or the product will be replaced.

For any complains regarding quality and service please write to us at deepali@clickroses.com with your order no. and delivery date. Refunds will be given at the discretion of the Company Management.

Greeting Card

Add greeting card with your flowers Rs.70/-

You can specify type of card (Birthday, Anniversary etc..in the instructions box)


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